Contact > Legal

Terms and Conditions
We would like to welcome you to our website. We believe that this website will provide you with a wide range of content/information. Before you use this website there are a number of “legal” areas that we wish to bring to your attention. By using our website you are agreeing to be bound by the terms and conditions of use that are set out below in this section of the website.

Service Agreement Terms and Conditions
If you use “this website” you agree to be bound by these terms and conditions.
1. Background and Definitions
1.1 This Website is hosted on behalf of Falcon Wine Sociedade Vitivinicola Lda (a Portuguese company) and Falcon Wine Limited (an English company) by Claranet Limited a UK based service provider.
1.2 In these terms and conditions: Falcon means Falcon Wine Sociedade Vitivinicola Lda whose registered office is Herdade Tapada do Falc√£o, 7300-561 Caia, Portugal. “The organisation” means the firm whose name appears on the home page located at the address as shown in the “About Us” section of this website, and “the Website” means this Website.
2. Access to the Website and content
2.1 The information provided on the Website is not in any way an invitation or recommendation to buy any products or services featured and you should seek appropriate independent advice.
2.2 Falcon will endeavour to allow uninterrupted access to the Website, but access to the Website may be suspended, restricted or terminated at any time.
2.3 Falcon assumes no responsibility for the contents of any other websites to which the Websites have links.
3. Intellectual Property
3.1 The copyright in the material contained in the Website, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software (including applets) belongs to Falcon or the providers of such information. All rights are reserved. None of this material may be reproduced or redistributed without our written permission. You may, however, download or print a single copy for your own non-commercial off-line viewing.
3.2 Product and company names mentioned on this website may be the trademarks or registered trademarks of their respective owners.
4. Exclusions of liability
4.1 Falcon uses reasonable endeavours to ensure that the data on the Website is accurate and to correct any errors or omissions as soon as practicable after being notified of them. Falcon does not monitor, verify or endorse information submitted by third parties for posting on the Website and you should be aware that such information may be inaccurate, incomplete or out of date. To the extent permitted by applicable law, Falcon disclaims all warranties and representations (whether express or implied) as to the accuracy of any information contained on the Website. Falcon does not guarantee that the Website will be fault free and neither will accept liability for any errors or omissions.
4.2 Due to the nature of electronic transmission of data over the internet, and the number of users by whom data is posted on to the Website, any liability Falcon may have for any losses or claims arising from an inability to access the Website, or from any use of the Website or reliance on the data transmitted using the Website, is excluded to the fullest extent permissible by law. In no event shall Falcon be liable for any loss of profit, revenues, goodwill, opportunity, business, anticipated savings or other indirect or consequential loss of any kind in contract, tort (including negligence) or otherwise arising out of use of the Website, save where such liability cannot be excluded by law.
4.3 Falcon does not give any warranty that the Websites are free from viruses or anything else which may have a harmful effect on any technology.
5. Exclusion of liability for suppliers’ goods and services
5.1 You may obtain services from the organisation following your use of this Website. Falcon does not accept any liability for any such services. Any services are provided by the organisation over whom Falcon has no control and you should satisfy yourself that you wish to purchase their services before contracting with the organisation. The organisation’s standard terms and conditions are in their terms of trade which should be provided to you by the organisation and you should check that you agree to those terms and conditions before ordering any services and goods.
5.2 Falcon may promote a number of suppliers on the Website. Falcon can accept no liability for any goods or services provided by third party suppliers. Any goods or services which are not stated to be provided by Falcon are provided by third parties over whom Falcon does not have control and you should satisfy yourself that you wish to purchase those goods or services before contracting with the supplier. The suppliers will be supplying on their own standard terms and conditions and you should check that you agree to those terms and conditions before placing an order
6. User name and password
6.1 On registering with this Website, you are issued with a user name and password which must be used in order to access certain restricted parts of the Website. The user name and password are personal to you and are not transferable.
6.2 Your name and password are the methods used by Falcon to identify you and so are very important. You are responsible for all information posted on the Website by anyone using your user name and password and any payments due for services accessed through the Website by anyone using your user name and password. Any breach of security of a user name and password should be notified to Falcon immediately.
7. Payment
7.1 You shall pay within 30 days of receipt of an invoice charges incurred by you at the rates in effect when such charges are incurred. You shall also pay all applicable taxes related to charges made for the use of the Website at the same time.
7.2 If you fail to pay within the time stipulated above, Falcon shall be entitled to charge you interest at 4% above the base rate at the relevant time of Barclays Bank Plc. Such interest shall accrue daily and be compounded monthly. In addition, Falcon may suspend your access to and use of the Website.
8. Data protection
8.1 Falcon is committed to protecting your privacy. Falcon will collect and use information supplied by you and other users of the Website to improve the Website and personalise your experience when you visit the Website. Falcon may also use it to tell you about changes in our services or about features Falcon thinks you’ll find interesting. Falcon does not sell, trade or rent your personal information to others. Falcon may share the information with the organisation. By registering with Falcon, you are deemed to have consented to use of personal information for these purposes. However, you can tell Falcon not to deal with your personal information in these ways in the future by simply send an e-mail message to admin@falconwine.com
9. Cookies
9.1 A cookie is a small text file written to your hard drive that contains information about you. Cookies do not contain any personal information about users.
9.2 The website uses cookies to personalise your experience of the Website. Most web browsers allow you to control how cookies are accepted by adjusting your web browsers settings. If you set up your browser to reject the cookie, you may still use the Website.
9.3 Services delivered via the website such as video or embedded content from external providers may also place cookies on your machine (computer).
9.4 If you register or login to the website you are deemed to be accepting these terms and conditions and consenting to the website placing cookies on your machine (computer).
10. Termination
10.1 Falcon may terminate your access to the Website and the services within them on not less than three days’ written notice to you.
10.2 All disclaimers, indemnities and exclusions in these terms and conditions shall survive termination of your access to either of the Websites for any reason.
11. General
11.1 If any provision of these terms and conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions of these terms and conditions shall not be affected.
11.2 Falcon may modify these terms and conditions at any time by publishing the modified terms and conditions on this Website. Any modifications shall take effect 3 days after posting on this Website.
12. Governing law
12.1 These terms and conditions are governed by and to be construed in accordance with English law.
12.2 Any disputes shall be subject to the exclusive jurisdiction of the English courts.
Our Links Disclaimer
All links made available are provided as a convenience to our users. We do not have control, exercise no responsibility and make no representations regarding the accuracy or any other aspect of the content/information found or used on visiting any of third party website. The provision of a link to a third party website should not be considered as an express or an implied endorsement of any content/information, products/services that may be available to you, or through, the third party.

Our Privacy Statement
We do not collect any personal information about website users other than that facilitated by the use of “cookie” technology. “Cookies” are designed to enhance your online visit and permit you to access the full service within the website.
Order Forms
We request information from users on our booking and order forms. Users have to provide contact information (such as name and delivery address) and financial information (such as credit card number and expiry date). This information is used for billing purposes and to fulfil customer orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
Log Files
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use.
Google Analytics
This website may use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how Users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose any information requested. Information requested may include contact information (such as name and delivery address), and demographic information (such as postcode, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the functionality of the site.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of the information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
If you register as a user of the website you will be asked for some basic information. Please note that registration is not required for all areas of the website. Where links are provided to other websites it should be noted that they are not and cannot be governed by our Privacy Statement. We cannot guarantee your privacy when you access other websites through any link provided on this website.
Notices and Disclaimers
These disclaimers also extend the above rights to our webmasters, directors and employees.